Qualita Estudio Grafico USA
Prepress studio
Site information

Refund policy

This site takes no payment. Here is how amounts paid later, directly to us, are returned.

Last updated: September 30, 2026

This website does not take payment. Nothing is charged here, so there is nothing to refund on anything sent through this page. This policy covers amounts paid later, directly to us, and it is published in advance so the rules are known before anyone pays anything.

Deposits

If you cancel before we have begun, any deposit paid to secure the order or booking comes back in full, within 10 business days of a written request, to the originating account.

After work has begun

Cancelling after work has started returns whatever has not been committed to materials or labour. Any deduction is itemised in writing before the refund goes out.

When the fault is ours

Should we be unable to deliver what was agreed for a reason on our side, everything you paid is returned in full, without deduction or fee.

How to request

Write to contact@qualitaestudiografusa.online with the order reference. We confirm receipt the same business day and tell you the date the refund will be issued.